MonkProtect Delivery Protection
Package Protection just got an upgrade.
Meet MonkProtect Delivery Protection.
Your items’s safe delivery is guaranteed with MonkProtect Delivery Protection. Quickly resolve any issue (like lost, damaged, or stolen goods) with just a few clicks via our Automated Claims Portal.
Effortlessly protect your purchase with MonkProtect Delivery Protection
MonkProtect Delivery Protection is free with your order.
What Happens if My Package is Lost, Stolen or Damaged?
Please file a claim with MonkProtect Delivery Protection within 60 days of shipment in the event of a lost, damaged, or stolen package. MonkProtect Delivery Protection will review and process your claim for a swift resolution.
When Will My Claim Be Resolved?
Most claims will be reviewed, processed, and resolved by MonkProtect Delivery Protection within 3 to 5 business days.
Am I Guaranteed to Get My Money Back?
If your MonkProtect Delivery Protection claim is approved, we will initiate action to either reship or refund your items. Items returned by the carrier with an incorrect address are not covered.
Will My Items Be Reshipped?
You may choose to have your items reshipped or refunded.
Track your order, report an issue, or check the status of a claim.
